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Custom SMTP server

Overview

Control Room uses its own server to send outgoing emails.

This may however not fit your use case if you have a policy in place that prevents specific incoming emails from being received within your organization, or want to have your emails coming from a different domain for any other reason.

In such case, you may want to configure your own SMTP server.

How to configure your own SMTP server for outgoing emails

  1. Navigate to the settings page of your organization as visible in the screenshot below Robocorp Control Room organization settings

  2. Click Configure your SMTP server as visible in the screenshot below Robocorp Control Room Custom SMTP configuration

  3. Fill in the details as visible in the screenshot below Robocorp Control Room Custom SMTP configuration view

  4. An indicator will let you know whether or not we were able to establish a connection to your SMTP server

    • Valid configuration: all good! Robocorp Control Room Custom valid SMTP configuration
    • Invalid configuration: make sure that the details you entered are correct Robocorp Control Room Custom invalid SMTP configuration

  5. That's it: any new outgoing email will be sent using your own SMTP server!

Note that this configuration will apply to all workspaces within that organization.

Last edit: January 30, 2023